As part of Pet Food Express’ Safety Assurance Program, we are now testing all of our pet toys for lead before they reach our shelves. Since no lead standards exist for pet products, we have elected to apply the current child safety standards set by the U.S. Consumer Products Safety Commission.
In our testing, we discovered several products that contained unacceptably high levels of lead. Although we have neither received nor heard any reports of injury associated with any of the products we’ve sold and these recalls are not being ordered by the government or product manufacturers, our own discomfort with allowing even a small risk caused us to notify the manufacturers and recall the products.
We want you and your pets to be happy with all of your purchases at Pet Food Express, so we stand behind our products with a 100% satisfaction guarantee! We encourage you to return any recalled pet products purchased from Pet Food Express for a full refund (with receipt) or exchange (without a receipt).