RECALLS - Updated 8/9/10

MARKET WITHDRAWALS 

PRODUCT ADVISORIES

RECALLS

Posted August 9, 2010 - Iams and Eukanuba Dry Pet Food Recall

The Procter & Gamble Company is recalling multiple lines of Iams and Eukanuba dry pet food after discovering potential salmonella contamination. No salmonella-related illnesses have been reported. Recalled products include:

Product Name	Version	"Best-by Dates"	UPC Codes
Iams Veterinary Dry Formulas	All dry sizes and varieties	01Jul10 – 01Dec11	All UPC Codes
Eukanuba Naturally Wild	All dry sizes and varieties	01Jul10 – 01Dec11	All UPC Codes
Eukanuba Pure	All dry sizes and varieties	01Jul10 – 01Dec11	All UPC Codes
Eukanuba Custom Care Sensitive Skin	All dry sizes	01Jul10 – 01Dec11	All UPC Codes

If your pet has been consuming any of these products and is ill, please consult your veterinarian. Diarrhea is the most common sign of Salmonella in dogs. People infected with Salmonella may develop diarrhea, fever, and abdominal cramps 12 to 72 hours after infection. The elderly, infants, and those with impaired immune systems are most susceptible. Anyone with concerns about their health or their pet's health should consult a medical professional.

Pet Food Express does not stock any of the recalled products. However, if you special ordered an Iams or Eukanuba product from us and wish to return it, please feel free to visit any of our stores to receive a refund. We will be happy to help you choose a healthy alternative from among the many holistic pet foods we stock.

For further information or a product replacement or refund call P&G toll-free at 877-340-8823 (Monday – Friday, 9:00 AM to 6:00 PM EST).

Posted July 6, 2010 - United Pet Group Voluntarily Recall of Nutritional Supplements

United Pet Group is recalling pet nutritional supplement products for dogs and cats due to possible Salmonella contamination. The list of recalled products is provided below. The affected products are those with expiration dates between "01/2013" and "06/2013" inclusive. Pet Food Express does not currently sell any of the products affected by this recall.

If your pet has been consuming any of these products and is ill, please consult your veterinarian. Diarrhea is the most common sign of Salmonella in dogs. People infected with Salmonella may develop diarrhea, fever, and abdominal cramps 12 to 72 hours after infection. The elderly, infants, and those with impaired immune systems are most susceptible. Anyone with concerns about their health or their pet's health should consult a medical professional.

Although Pet Food Express no longer sells any of these products, we have in the past stocked Excel Deter Coprophagia Treatment Behavioral Aid 60 Tasty Chew Tabs and Nature's Miracle Pet Mess Easy Clean-up Net Wt. 12oz., but with expiration dates not affected by the recall. However, if you wish to return them, please feel free to visit any of our stores for a refund.

Consumers who have questions or have purchased the affected products are urged to contact United Pet Group at 1-877-399-5226, Monday through Friday, from 8:30 am to 5:00 pm EST for further information.

Posted July 7, 2010 - United Pet Group Recall Update

United Pet Group notified Pet Food Express today that they erroneously included Nature's Miracle Pet Mess Easy Clean-up Net WT 12oz in the list of recalled products. This product is not part of the current recall. For further information, please contact United Pet Group at 1-877-399-5226.

Label Sku	UPC	Label Description	Expiry
353	825141273447	Doctors Foster and Smith Brewers Yeast Mega-Tabs with Garlic and Essential Fatty Acids 180 Tablets	EXP 01/13 thru 06/13
5619	18065056191	5619 Nature's Miracle Pet Mess Easy Clean-up Net WT 12oz	EXP 01/13 thru 06/13
1152092	800443076576	Petco Breath Tabs for Dogs Liver Flavor 50 TabletsPetco Breath Tabs for Dogs Liver Flavor 50 Tablets	EXP 01/13 thru 06/13
33805	825141059485	Doctors foster and Smith Dis-Taste Small Dog Tablets 250 Tablets	EXP 01/13 thru 06/13
33806	825141008629	Doctors Foster and Smith Ext Strength Dis-Taste Tablets 180 Tablets	EXP 01/13 thru 06/13
33807	825141063680	Doctors Foster and Smith Ext Strength Dis-Taste Tablets 500 Tablets	EXP 01/13 thru 06/13
35908	825141095629	Doctors Foster and Smith Fresh Breath Tablets for Dogs 100 Tablets	EXP 01/13 thru 06/13
36763	825141291250	Doctors Foster and Smith Cran Health Support Normal Urinary Tract Health 60 Tablets	EXP 01/13 thru 06/13
673110 bottle 1094181 box	800443037065	Petco Ear Powder For Dogs 1oz (28g) Box Label	EXP 01/13 thru 06/13
72157	825141055043	Doctors Foster and Smith Brewers Yeast Tablets for Dogs and Cats 750 Tablets	EXP 01/13 thru 06/13
9305	825141003921	Doctors Foster and Smith Ear Powder Net WT 1oz (28g)	EXP 01/13 thru 06/13
9306	825141005154	Doctors Foster and Smith Ear Powder Net WT 4oz (113g)	EXP 01/13 thru 06/13
J707	26851007074	Excel 3 in 1 Ear Powder Ear Care Net WT 1oz(28g)	EXP 01/13 thru 06/13
J7110	26851071105	Excel Glucosamine Joint Care 120 Tasty Chew Tabs	EXP 01/13 thru 06/13
J7113	26851071136	Excel Glucosamine with MSM Joint Care 120 Tasty Chew Tabs	EXP 01/13 thru 06/13
J720	26851007203	Excel Deter Coprophagia Treatment Behavioral Aid 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
J724	26851007241	Excel Deter Coprophagia Treatment Behavioral Aid 500 Tasty Chew Tabs	EXP 01/13 thru 06/13
J7311	26851073116	Excel Gas Preventative Digestive Aid Digestive Care 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
J7315	26851073154	Excel Calm-Quil Calming Tablets Behavior Aid 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
J74016	26851074014	DDS Dental Breath Mints Breath Control 40 Tablets	EXP 01/13 thru 06/13
K1723	26851017233	DDS Dental Breath Tabs Breath Control 200 Tablets	EXP 01/13 thru 06/13
K1775	26851017752	Pro-Pet Brewers Yeast Daily Supplement 250 Chew Tablets	EXP 01/13 thru 06/13
K701	26851007012	Excel Calcium Daily Supplement 125 Tasty Chew Tabs	EXP 01/13 thru 06/13
K746	26851007463	Excel Calcium Daily Supplement 500 Tasty Chew tabs	EXP 01/13 thru 06/13
K776/PR	26851007760	PR Excel Brewers Yeast with Garlic Skin and Coat 150 Tasty Chew Tabs	EXP 01/13 thru 06/13
K777/1	26851007777	Excel Brewers Yeast with Garlic Skin and Coat Care 600 Tasty Chew Tabs	EXP 01/13 thru 06/13
K778	26851007784	Excel Brewers Yeast with Garlic Skin and Coat Care 1000 Tasty Chew Tabs	EXP 01/13 thru 06/13
K785	26851007852	Excel Brewers Yeast with Garlic Skin and Coat Care Mega Tabs 216 Tasty Chew Tabs	EXP 01/13 thru 06/13
N1701	26851017011	Pro-Pet Senior Daily Vitamin Supplement 100 Tasty Tablets	EXP 01/13 thru 06/13
N700TR	26851007005	Excel Pupply Multi Vitamin 100 Tasty Chew Tabs Time Release	EXP 01/13 thru 06/13
N7301	26851073017	Excel Small Breed Multi Vitamin 45 Tasty Chew Tabs	EXP 01/13 thru 06/13
N7309	26851073093	Excel Lutein Vision Maintenance Eye Care 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
N845TR	26851008453	Excel Adult Multi Vitamin 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-78030	26851780304	Excel Advantage Adult Multi Vitamin 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-78031	26851780311	Excel Advantage Puppy Multi Vitamin 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-78032	26851780328	Excel Advantage Senior Multi Vitamin 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-78033	26851780335	Excel Advantage Skin and Coat Essentials 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-78034	26851780342	Excel Advantage Glucosamine Plus 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-78035	26851780359	Excel Advantage Glucosamine Advanced Strength 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-78065	26851780656	Excel Adult Multivitamin 120 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-78066	26851780663	Excel Senior Multi Vitamin 120 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-82530	26851825302	Pro-Pet Glucosamine Joint Care 60 Chew Tablets	EXP 01/13 thru 06/13
P-82531	26851825319	Pro-Pet Stool-Eating Preventative(Corprophagia Treatment) 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-82534	26851825340	Pro-Pet Anti-Stress Calming Tabs 60 Chew Tablets	EXP 01/13 thru 06/13
P-82562	26851825623	Pro-Pet Glucosamine Plus Joint Care 100 Chew Tablets	EXP 01/13 thru 06/13
P-82618	26851826187	Pro-Pet Breath Tabs 40 Tablets	EXP 01/13 thru 06/13
P-82619	26851826194	Pro-Pet Breath Mints 200 Tablets	EXP 01/13 thru 06/13
P-82654	26851826545	Pro-Pet Gas Relief Digestive Aid 40 Chew Tablets	EXP 01/13 thru 06/13
P-82656	26851826569	Pro-Pet Glucosamine Advanced Joint Powder Net WT 10oz(283g)	EXP 01/13 thru 06/13
P-82658	26851826583	Pro-Pet Daily Vitamin Supplement Powder Net WT 10oz (283g)	EXP 01/13 thru 06/13
P-83062	26851830627	Pro-Pet Puppy and Small Breed Daily Vitamin Supplement 100 Chew Tablets	EXP 01/13 thru 06/13
P-83065	26851830658	Pro-Pet Glucosamine Advanced Joint Care 60 Chew Tablets	EXP 01/13 thru 06/13
P-N78012	26851780120	Excel Joint Ensure Moderate Care 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-N78013	26851780137	Excel Joint Ensure Advanced Care 60 Tasty Chew Tabs	EXP 01/13 thru 06/13
P-N78014	26851780144	Excel Flare-Away Joint Tabs 60 Tasty Chew Tabs	EXP 01/13 thru 06/13

Posted June 18, 2010 - Natural Balance Sweet Potato & Chicken Dry Dog Food Recall
Natural Balance has voluntarily recalled their Sweet Potato & Chicken dry dog food, 5 lb and 28 lb bags, with the Best By date of June 17, 2011 due to possible Salmonella contamination discovered after a routine random FDA inspection.

If you purchased either of these recalled products in the specified date code, please discontinue use immediately and return the product to us for a refund. In the present case, the recalled products have been in the marketplace for 6 months and in many if not most cases, have already been consumed. Natural Balance states that they have received no associated reports of pet illness or death and that subsequent in-house and independent tests have been negative, as were tests of retained samples from the original production run.

If you fed this product to your pet and it is in good health, you need not do anything. If your pet has been eating this product and is ill, please consult your veterinarian. Diarrhea is the most common sign of salmonella in dogs. People infected with Salmonella may develop diarrhea, fever, and abdominal cramps 12 to 72 hours after infection. The elderly, infants, and those with impaired immune systems are most susceptible. Anyone with concerns about their health or their pet's health should consult a medical professional.

PFE typically pulls from its shelves not just recalled products but all related products of the same brand until the company provides us with satisfactory assurances that their products are safe. In this case, Natural Balance has already provided us with the assurances that we normally require. Therefore, we are removing only the specific products that were recalled. Should we receive additional information that suggests differently, we will act accordingly.

Click here to view an important letter from the President of Natural Balance Pet Foods

Posted 6/14/10 - June 9, 2010 – Iams Canned Cat Food Recall
The Procter & Gamble Company has initiated a voluntarily recall of their Iams ProActive Health canned Cat and Kitten Food , 3 oz & 5.5 oz, all varieties, with Best if Used By dates of 09/2011 through 06/2012, due to possible thiamine (Vitamin B1) deficiency.　

Signs of thiamine deficiency may include loss of appetite, salivation, vomiting, weight loss, ventroflexion (downward curving) of the neck, wobbly gait, falling, circling and seizures. Contact your veterinarian immediately if your cat is displaying any of these signs. If treated promptly, thiamine deficiency is typically reversible.　

Pet Food Express does not stock any Iams products as they contain ingredients banned under the ingredients standards in our PFE Safety Assurance Program. However, if you special ordered an Iams product from us and wish to return it, please feel free to visit any of our stores to receive a refund. We will be happy to help you choose a healthy alternative from among the many holistic cat foods we stock.

For further information or a product refund call P&G toll-free at 877-340-8826 (Monday - Friday, 9:00 AM to 7:00 PM EST).

MARKET WITHDRAWALS

None at this time.  

PRODUCT ADVISORIES

Update - 6/10/09 - product is back on shelves and available for purchase.
04/23/09 - Flea & Tick Collar Advisory
It was reported today that Zodiac and Bio Spot flea and tick collars leave a residue on pet fur that may be unsafe for children that have extensive contact with them. This is the first that we have heard of it but in keeping with our commitment to safety, we have pulled all flea and tick collars off of our shelves until we can determine whether the credibility of the report and the extent of the risk. We will decide whether or not to restock them once we are able to make this evaluation. Thank you for your patience while we investigate.

The implicated products are:

Description	UPC
Zodiac Tick Collar for Dogs	041535447403
Zodiac Flea Collar for Dogs	041535448707
Zodiac Flea Collar for Cats	041535442507
Bio Spot® Flea & Tick Collar for Dogs - Large	039079059558
Bio Spot® Flea & Tick Collars For Cats & Kittens	039079059565
Bio Spot® Flea & Tick Collar for Dogs - Small	039079059541
Zema® Tick Detach 90-Day Tick Collar For Dogs over 60lbs	079264521880
Zema® Tick Detach 90-Day Tick Collar For Dogs under 60lbs	079264521859

03/20/09 - Over-the-counter topical flea control hazards
Recent news reports have cautioned pet owners about the use of topical flea control products containing pyrethrins and pyrethroids (the common synthetic version used in pet products is permethrin). We have long been aware of the potential hazards of these substances and posted appropriate cautions to our customers for their safe use shortly after their introduction (see #1 below.) During the many years that we have sold products like those mentioned in news report, we have received only two reports of problems, both which were minor, out of many thousands of units sold. In case there was new information that we were not aware of, we contacted the ASPCA’s Animal Poison Control Center (APPC), which takes upwards of 140,000 calls a year about animal poisonings and is considered the best source of information regarding pet poisonings. They reported to us that they consider these flea and tick products to be safe if used properly. In 2008, the vast majority of the over 31,000 calls related to insecticides that the APPC toxicologists fielded were related to misuse of products. Correct use of pyrethrin/permethrin-based products includes the following:

1. ALWAYS follow label directions precisely (i.e., age, weight, dosage).
2. NEVER apply a dog product on a cat.
3. Do not use these products on dogs that reside in a household that also houses cats. Cats can be exposed to harmful concentrations of pesticides either directly from contact with the dog or through other household items such as bedding and carpets.
4. Never apply products to pets that are sick or ill. If you are unsure, consult with your veterinarian.
5. If this is the first time you are using the product on the pet, make sure you do so when you will be home to observe the  pet.

Some animals, like humans can be sensitive to specific ingredients, making owner involvement key to safe use. Knowing the health status of the pet, observing the pet and properly applying the product will result in effective and safe flea and pest control.

We concur with the news report recommendation for non-pyrethrin/permethrin-based products such as Frontline and Advantage. However, for some people these products are simply not affordable. We believe that in this situation it is better to use a less expensive alternative such as Bio-Spot, properly applied, than it is to allow the pet to suffer from flea and/or tick bites and the problems that follow. Pet Food Express is continuing to offer Farnam's Bio Spot and will qualify and caution all purchasers appropriately.

#1 Caution for Bio-Spot "spot-on" products

Here are some links to web pages and articles that may interest those wishing to learn more:
Low-cost flea control remedies could be deadly for your pet

What You Should Know about Flea and Tick Products

www.aspca.org/pet-care/poison-control/

Perils of the New Pesticides | Articles - Pets and Pesticides: Let’s Be Careful Out There

www.team4reports.com/documents/biospot.pdf